We understand that circumstances change from time to time, with this in mind we do not charge for bookings cancelled, if you give us a 48 hour notice.
You can do with by calling the clinic.
If an appointment is cancelled or there is a no-show within 48 hours, a charge of £20 of the treatment is payable.
The £20 cancellation charge will be taken when you book your appointment or will be charged when you arrive after a cancelled/rescheduled appointment.
We will retain the £20 amount until you complete your treatments, and or do not re-book an appointment, at which point it will be fully refunded.
It is not in our interest to enforce this policy so we will send you a text message to remind you of your appointment two days before it is due to take place, however you should not rely on this and should keep a safe record of your appointment slots.
If you are unable to make the appointment for any reason, please call and reschedule at your earliest convenience.